Virtual Community of Care Coordinator

Accountabilities:

• • Communicate directly with registrants, provide timely support, respond to inquiries, and guide participants toward relevant virtual community resources and opportunities.
  • Support the program’s objective of connecting healthcare professionals with employment resources, opportunities, and community supports.
  • Moderate and actively engage with registrants on the online platform on a daily basis, fostering a welcoming, collaborative, and supportive community.
  • Develop and maintain relationships with healthcare employers, partners, and other stakeholders to promote employment opportunities in Northern and rural communities.
  • Develop and implement engagement strategies and social-media-style content designed to increase participation, retention, and peer-to-peer interaction within the virtual community.
  • Monitor community activity and engagement metrics, identify trends, and recommend improvements that enhance the registrant experience and support program objectives.
  • Provide administrative, reporting, and coordination support to ensure the effective operation and continuous improvement of the virtual community platform.
  • Help strengthen connections between healthcare professionals, employers, community partners, and available resources across Northern and rural Ontario.

  Requirements

  • Diploma or degree in Human Resources, Business Administration, Communications, Education, Health Administration, or a related field, or an equivalent combination of education and experience.
  • 3–5 years of experience in program coordination, community engagement, recruitment, human resources, or a related field.
  • Current or previous lived experience in Northern Ontario is highly preferred.
  • Strong knowledge of recruitment, talent attraction, and workforce development strategies, preferably within the healthcare sector.
  • Experience managing online communities, social media platforms, or digital engagement tools, with a demonstrated ability to build and sustain participant engagement.
  • Experience providing support to clients, learners, registrants, or stakeholders in a virtual environment.
  • Exceptional written and verbal communication skills, with the ability to establish productive relationships with healthcare professionals, employers, and community partners.
  • Proficiency with Microsoft Office Suite and experience using customer relationship management (CRM) systems.
  • Strong organizational and coordination skills, with the ability to manage multiple priorities effectively.
  • Ability to work independently, exercise sound judgment, and adapt to evolving program needs and priorities.
  • Strong interest in healthcare workforce development and the needs of Northern and rural communities.

  Benefits

  • Contract, full-time position through March 31, 2027.
  • Compensation of $31.15–$38.94 per hour.
  • 35-hour work week.
  • Opportunity to contribute to a healthcare workforce initiative supporting Northern and rural Ontario.
  • Exposure to community engagement, healthcare recruitment, workforce development, and digital program coordination.
  • Opportunity to build relationships with healthcare professionals, employers, and community stakeholders.
  • Work within a respectful, caring, and inclusive environment committed to accessibility, diversity, and equal opportunity.