Vice President - Software & Digital Platforms

Key Responsibilities

3Cloud Delivery Ownership & Enablement

• Own delivery outcomes for all 3Cloud engagements within the assigned Cognizant market
• Where a Market Delivery Unit (MDU) exists: act as the 3Cloud delivery authority, partnering with the MDU to provide expertise, enforce standards, support escalations, and ensure alignment with 3Cloud methods and quality expectations
• Where no MDU exists: directly lead delivery execution, governance, and client management for all engagements in the market
• Ensure all engagements comply with 3Cloud delivery standards, methods, IP, and quality bars
• Provide structured input to the Head of Delivery, Americas on portfolio health, risks, and opportunities within the market

Onshore / Offshore Delivery Transformation

• Own and execute the onshore/offshore mix shift within the assigned market, driving toward the service line target of 20% onshore / 80% offshore
• Ensure all new engagements are designed and staffed to the target offshore model from inception
• Partner with Cognizant Global Delivery Center (GDC) leadership to build and scale offshore delivery capacity specific to the market’s client needs and technical requirements
• Define and implement knowledge transfer protocols, team structures, and onshore/offshore role delineation for the market
• Lead client-facing conversations about the delivery model evolution, positioning offshore leverage as an investment in scale, resilience, and capability
• Monitor offshore delivery quality, productivity, and ramp metrics within the market; intervene rapidly when outcomes are at risk during transitions
• Manage onshore workforce implications within the market, including evolving onshore roles toward client engagement, architecture, delivery oversight, and technical governance

Client Leadership

• Serve as the senior 3Cloud delivery executive for key clients within the market
• Support Market and MDU leaders in executive client interactions, account planning, and strategic relationship management
• Support market-based account planning and client growth initiatives