Vice President of Human Resources

Accountabilities:

• • Lead the development, implementation, administration, and continuous improvement of HR policies, procedures, programs, and best practices.
  • Partner with the Chief Operations Officer on compensation initiatives, including job description development, role evaluation, and compensation analysis.
  • Oversee the performance management and evaluation program, making recommendations and updates as needed.
  • Maintain the employee handbook and ensure HR policies remain aligned with organizational needs and applicable employment requirements.
  • Manage the HRIS, including system administration, manager training, employee adoption, and vendor relationships.
  • Lead and support the Cultural and Communication Committee, including annual planning, initiatives, and budget monitoring.
  • Identify opportunities to strengthen employee engagement, training, organizational culture, and relationships across departments.
  • Oversee benefits administration, including third-party vendor management, enrollment processes, program evaluation, cost-effectiveness, and benefit offerings.
  • Serve as the primary point of contact with the benefits broker, managing relationships, negotiations, and ongoing program administration.
  • Support payroll processing by collecting and entering data, performing calculations, and resolving discrepancies.
  • Manage the full recruitment lifecycle for exempt and nonexempt employees, interns, and temporary workers, including job advertising, candidate screening, interviews, reference checks, offers, onboarding, and orientation.
  • Develop and maintain employee learning, training, and professional development programs.
  • Provide managers with guidance on employee relations matters, including counseling, disciplinary actions, and terminations in accordance with established policies.
  • Resolve complex and sensitive employee conflicts, including situations requiring judgment where no prior precedent exists.
  • Work with external legal counsel when necessary on employee relations, HR policies, and employment matters.
  • Manage HR and cultural program budgets while maintaining accurate employee records, reports, and departmental documentation.
  • Develop and distribute regular HR communications, including a monthly HR newsletter, and coordinate updates for staff meetings and organization-wide events.
  • Collaborate with executive leadership to support the organization’s long-term mission and goals through effective talent management strategies.
  • Ensure ongoing compliance with federal, state, and local employment laws by monitoring legislative developments, advising leadership, and implementing required changes.
  • Maintain current HR knowledge through professional development, conferences, and educational opportunities.

  Requirements:

  • Bachelor’s degree in Human Resources, Business Administration, or a related field; a Master’s degree is preferred, though equivalent professional experience may be considered.
  • PHR or SPHR certification.
  • 8–10 years of progressive human resources experience, including significant leadership responsibility.
  • Demonstrated experience supporting and effectively operating within a remote or distributed work environment.
  • Strong knowledge of HR practices, employee relations, talent management, benefits, compensation, payroll, performance management, and employment law compliance.
  • Proven ability to handle sensitive and complex employee matters with sound judgment, discretion, and professionalism.
  • Strong communication, interpersonal, negotiation, and conflict-resolution skills, with excellent written and verbal communication abilities.
  • Ability to negotiate contracts and manage relationships with external vendors, brokers, and professional partners.
  • Strong organizational and time-management skills, with the ability to prioritize competing demands, meet deadlines, and adapt to changing priorities.
  • Ability to work independently and resourcefully with minimal direct supervision.
  • Intermediate proficiency with Microsoft Office Suite and the ability to learn and effectively use HRIS, proprietary systems, and other workplace technologies.
  • Exceptional attention to detail and a commitment to accuracy, confidentiality, accountability, and quality.
  • Demonstrated ethical judgment, adaptability, teamwork, customer focus, and strong HR expertise.
  • Ability to maintain strict confidentiality when handling employee and client information.
  • Ability to participate in meetings, presentations, training sessions, and occasional business travel as required.

  Benefits:

  • Salaried, exempt position with a standard 40-hour workweek.
  • Primary location in San Antonio, with experience working in a remote environment valued.
  • Opportunities to influence HR strategy, organizational culture, employee engagement, and talent development at the executive level.
  • Professional development opportunities through conferences, educational programs, and ongoing HR learning.
  • Travel opportunities for team meetings, organization-wide events, and other business needs.
  • A broad, strategic HR scope spanning talent acquisition, employee relations, benefits, compensation, compliance, culture, and professional development.