Vice President, Engineering

Role Summary

We are seeking a dynamic and highly experienced engineering leader to join our senior leadership team as VP of Engineering. This role will focus on driving technical excellence, scalable product delivery, and embedding AI capabilities across our platform. The ideal candidate will have a strong technical background, demonstrated leadership of global engineering organizations, a passion for customer-centric innovation in CX assurance, and relevant hands-on experience with AI, platform architecture and SaaS product delivery at scale.

Responsibilities

• Engineering Leadership & Delivery
• Develop and implement the technology strategy that aligns with Cyara’s business goals and objectives.

Qualifications

• Bachelor’s degree in Engineering, Computer Science, or related field. Master's or higher preferred.
• 15+ years of experience in engineering leadership roles, including managing large, complex, SaaS or cloud-native engineering organizations.
• Demonstrated track record of building and scaling high-performing engineering teams (50+ engineers, multi-discipline, global) and delivering complex software products reliably and at scale.
• Strong understanding of software development lifecycle (SDLC), agile methodologies, DevOps, cloud architecture, microservices, distributed systems.
• Proven experience with SaaS platforms, managing scalability, reliability, performance, multi-tenant systems, and global delivery.
• AI/ML experience: you have built, deployed and scaled machine learning or generative AI systems into production; you understand model training, inference pipelines, MLOps, vector retrieval, embeddings.