Vice President, Account Management

Position Overview:

The Vice President, Account Management (Strategic Accounts) is responsible for leading Datavant’s relationships with a portfolio of highly complex, strategically important provider customers. This role owns retention, revenue growth, executive engagement, and value realization across assigned accounts, ensuring Datavant is positioned as a long-term strategic partner within each customer organization.

Key Responsibilities:

• Own overall relationship health, retention, and growth for assigned strategic provider accounts
• Lead executive-level engagement and multi-threaded relationships across customer organizations
• Develop and execute account strategies aligned to customers’ business objectives, market dynamics, and growth initiatives
• Drive renewals, renegotiations, and expansion opportunities in partnership with GTM and Finance
• Champion adoption of Datavant’s digital solutions, global workflows, and modernized operating models
• Proactively identify account risk and lead resolution of high-impact customer issues
• Translate operational performance into clear, value-based narratives for senior customer stakeholders
• Partner closely with Service Delivery to ensure transparency, alignment, and issue resolution
• Collaborate cross-functionally with Product, Finance, Implementation, and Marketing to deliver on customer commitments
• Maintain accurate account plans, forecasts, and CRM documentation

Qualifications:

• Bachelor’s degree required; advanced degree preferred
• 8–12+ years experience in healthcare account management, strategic sales, or services
• Proven success managing large, complex provider or enterprise customer relationships
• Strong executive presence with the ability to influence senior stakeholders
• Demonstrated commercial acumen, including renewals, pricing, and margin considerations
• Deep understanding of healthcare provider environments and HIPAA-regulated services
• Excellent analytical, communication, and presentation skills
• Ability to travel up to 50–75%