V105- Virtual Legal Office Support Associate

Overview

Join a dynamic legal team dedicated to delivering exceptional client service as a Legal Office Support Associate. In this role, you will manage critical administrative processes that keep cases organized and ensure smooth operations. This position is ideal for someone detail-oriented, proactive, and highly organized, who thrives in a fast-paced environment and enjoys supporting legal professionals behind the scenes.

Responsibilities

• Monitor and manage the admin inbox daily, ensuring compliance with disclaimers
• Assist legal team with communication to opposing counsel and agencies
• Run weekly payment audits and send overdue reminders
• Process and record initial and recurring payments accurately
• Follow up with clients for missing documents, signatures, or payments
• Draft, send, and upload client letters and agency submissions
• Conduct weekly audits for missing documents and payment records
• Maintain an organized calendar of calls, deadlines, and payment dates
• Schedule welcome calls within 48 hours of client onboarding
• Track and upload signed engagement agreements into Clio
• Keep Clio database updated and organized across all active cases

Requirements

• Detail-oriented and proactive mindset
• High organizational skills
• Ability to thrive in fast-paced environment