UX Designer (Mid Level)

Accountabilities

• • Collaborate with UX designers, UI designers, developers, strategists, marketing teams, clients, and internal stakeholders to deliver cohesive digital experiences.

  • Engage with clients and stakeholders to understand business objectives, user needs, requirements, constraints, and project goals.

  • Conduct UX audits to identify usability challenges, friction points, and opportunities for improvement.

  • Support and, when appropriate, lead research activities such as market research, user interviews, surveys, usability testing, and heuristic evaluations.

  • Analyse qualitative and quantitative research findings and translate them into clear, actionable UX insights.

  • Define user problems and contribute to structured ideation and solution development.

  • Create user flows, information architecture diagrams, and other UX artefacts that clearly communicate proposed experiences.

  • Develop annotated wireframes and interactive prototypes in Figma to communicate design intent to clients, UI designers, and development teams.

  • Apply user-centred design, usability, accessibility, and inclusive design principles throughout the design process.

  • Iterate on UX solutions based on feedback from users, clients, stakeholders, designers, and internal teams.

  • Work closely with developers to ensure proposed solutions are technically feasible and aligned with implementation constraints.

  • Prepare clear and structured UX deliverables for handoff to UI and development teams.

  • Facilitate or contribute to workshops, design discussions, feedback sessions, and collaborative problem-solving activities.

  • Manage priorities and deliverables effectively across multiple projects while maintaining a high standard of quality.

  • Stay informed about emerging UX trends, tools, methodologies, and best practices and contribute to continuous improvement within the design team.

  Requirements

  • 3–5 years of professional experience in a UX design role.

  • Proven experience contributing across the UX lifecycle, from discovery and research through design, iteration, and handoff.

  • Strong understanding of user-centred design principles and established UX methodologies.

  • Practical knowledge of qualitative and quantitative research techniques, including usability testing, interviews, surveys, and heuristic evaluation.

  • Good understanding of information architecture, interaction design, usability, accessibility, and inclusive design.

  • Experience creating user flows, wireframes, annotated designs, prototypes, and other structured UX deliverables.

  • Proficiency with Figma or comparable wireframing and prototyping tools, with Figma being the primary tool used in the role.

  • Experience collaborating closely with UI designers and developers throughout digital product development.

  • Previous experience working directly with clients or professional stakeholders.

  • Basic understanding of analytics and data-informed design principles.

  • Ability to translate complex business and user requirements into clear, practical UX solutions.

  • Strong analytical thinking, problem-solving ability, and attention to detail.

  • Excellent communication and presentation skills, including the ability to explain design decisions and tell a clear UX story.

  • Comfortable facilitating or contributing to workshops, reviews, and feedback sessions.

  • Strong organizational and time-management skills, with the ability to manage multiple projects and priorities.

  • Ability to work independently and take ownership while contributing effectively within a multidisciplinary team.

  • User-focused mindset, empathy, critical thinking, adaptability, and willingness to learn.

  • Ability to receive feedback constructively, iterate quickly, and maintain delivery speed without compromising quality.

  • Relevant qualification in UX Design, Interaction Design, Human-Computer Interaction, Psychology, or a related field.

  Benefits

  • Opportunity to work within a multidisciplinary digital environment spanning UX, UI, development, strategy, and marketing.

  • Exposure to a variety of client projects and digital challenges across the product lifecycle.

  • Opportunity to take meaningful ownership of UX work while collaborating with experienced cross-functional specialists.

  • Hands-on experience across research, discovery, information architecture, interaction design, wireframing, prototyping, testing, and handoff.

  • Collaborative environment focused on user-centred design and continuous improvement.

  • Opportunity to develop expertise in modern UX methodologies, tools, and best practices.

  • Scope to contribute ideas, participate in workshops, and influence the quality of delivered digital experiences.

  • Professional environment that values accountability, constructive feedback, adaptability, and high-quality execution.