Trial Class Manager | GCC

Role Snapshot

Remote Trial Class Manager (Independent Contractor) — Arabic-speaking market

What you’ll do

• Deliver 1:1 online trial lessons
• Assess the child’s needs
• Recommend the most suitable Kodland program
• Support the family through the enrollment decision

Typical schedule

20–25 hours/week on average, mostly during after-school / evening hours on weekdays, plus daytime weekend slots

Compensation

Fixed pay per completed trial lesson + performance-based bonuses (clear and structured bonus logic)

Training & support

A structured onboarding process with live training, guided practice, and a short assessment before you work with real families

About Kodland

Kodland is an international online school that helps children develop practical digital skills and learn how to use technology creatively and responsibly. We teach children aged 8–17, offering programs in Python, Roblox, Minecraft, Digital Creativity, and other modern digital disciplines. Kodland operates globally, working with students and families across Europe, the UK, the USA, CIS, Latin America, MENA, and other regions. All classes are delivered live via Zoom, in 1:1 or small-group formats, with a strong focus on project-based learning. Our mission is to help children grow into confident, logical thinkers with strong technological literacy and problem-solving skills.

What Does a Trial Class Manager (TCM) Do?

A Trial Class Manager (TCM) is responsible for delivering the very first online trial lesson and guiding families through their initial decision about learning with Kodland.

During each trial session, you will:

• Meet the child and at least one parent via Zoom
• Build rapport and ask targeted questions to understand the child’s background, interests, goals, and prior experience
• Lead a short hands-on activity (simple coding, game logic, or digital task) using our prepared materials
• Recommend the most suitable program and learning format, based on the child’s needs and engagement during the trial
• Answer questions, handle basic objections, and guide the family toward a clear “yes/no” decision regarding enrollment

This role is a combination of:

• Education — explaining concepts clearly and keeping the child engaged
• Communication — listening carefully, asking the right questions, and adapting your approach to each family
• Sales — demonstrating value, discussing pricing transparently, and confidently closing when there is a fit

Important to note: This is not a pure teaching role and not a scripted call-center position. You will be provided with structure, materials, and guidance — but you are expected to think independently, adapt to each family, and actively lead the conversation.

Requirements

Must-haves

• Clear, confident spoken Arabic & English
• A reliable laptop or PC with a working webcam and microphone
• Stable internet connection suitable for uninterrupted Zoom video calls
• A quiet, professional workspace with your camera turned on
• Consistent availability of 20–25 hours per week during prime time (weekday afternoons/evenings + daytime weekend hours)
• Genuine comfort communicating with both children and adults

Nice-to-haves

• Background in sales, customer service, customer success, tutoring, or coaching
• Any prior experience working with children and/or parents
• Experience working remotely and managing your own schedule independently

Schedule & Availability

When do TCMs work? Schedule details are provided during the hiring process, with expectations for 20–25 hours per week during after-school and weekend slots.