Transaction Specialist, Commissions
About the role
About SERHANT.
SERHANT. is the most followed real estate brand globally, redefining the traditional brokerage model through media, content, and innovation. Powered by a full-service in-house film studio and amplification platform, we position our properties—and our agents—in front of more people than anyone else.
About the Role
We are seeking a detail-oriented Transaction Specialist to play a crucial role in ensuring smooth, compliant transactions across our team. In this role, you will manage transaction workflows end-to-end, including document compliance, commission processing, and agent support.
You will serve as a key partner to agents, guiding them through systems, processes, and requirements while ensuring accuracy and timeliness at every stage of the transaction lifecycle. This role requires a strong understanding of compliance, financial accuracy, and internal systems, along with the ability to proactively identify issues and drive solutions.
Key Responsibilities
- Transaction & Compliance Management
- Review, audit, and manage transaction files to ensure compliance with brokerage and state-specific requirements
- Maintain accuracy across all deal stages, demonstrating a strong understanding of transaction statuses and workflows
- Identify and resolve missing or incorrect documentation that may delay closing or commission processing
- Independently complete compliance reviews within SkySlope, ensuring files meet all required standards
- Apply a deep understanding of company policies, regional requirements, and escalation paths (including Broker of Record involvement)
- Commission Processing & Financial Accuracy
- Queue, review, and process commissions with a high degree of accuracy and accountability
- Audit commission structures including splits, referral fees, transaction fees, and co-broke agreements. Strong understanding of team structures and dynamics.
- Identify and flag discrepancies such as missing splits, deposit mismatches, and incorrect GCI calculations
- Validate commission data against compliance documentation and financial records