Training Operations Intern / Werkstudent:in

About Bots and People

Bots & People builds learning experiences that help teams adopt automation and AI in a practical, hands-on way. The company has trained 80,000+ employees across 30+ large enterprises like Deutsche Telekom, Daimler Truck, and Siemens Energy, in 8 languages, with an NPS of 59. They are a 10-person core team with 50+ freelance trainers, growing fast.

Role Overview

You will help run the operational backbone of how Bots & People delivers trainings. This role is special because you will handle administrative work while automating it on the go. Every recurring task you handle is a candidate for a workflow, an agent, or a clever prompt. By the end of your time here, you will not only have the admin under control, you will have built the system that runs a big chunk of it for you.

Key Responsibilities

Training Operations & Session Management (~50%)

• Plan and schedule training sessions with trainers and clients across multiple enterprise projects in parallel
• Align with trainers on upcoming sessions, preparation needs, and logistics
• Coordinate meetings between internal team, trainers, and client stakeholders
• Send communications to learners: invitations, reminders, pre-work, follow-ups
• Translate presentations and session materials between German and English
• Manage session rescheduling
• Run session aftercare: materials handover, follow-up messages, open questions

Project Controlling, Reporting & Trainer Planning (~40%)

• Run project controlling in Excel: track who is delivering what, when, for which client, at what cost, and progress versus plan
• Produce attendance reports for clients and internal tracking
• Prepare numbers for impact reviews (NPS, completions, adoption KPIs)
• Send purchase orders to trainers based on confirmed bookings
• Check incoming trainer invoices against POs and project plans
• Keep documentation and filing in order for month-end finance closure

AI Automation & Process Improvement (~10%)

• Identify recurring administrative tasks and automate them using AI workflows and agents

Who You'll Work With

You will work closely with Sara (Head of Learning & Operations), the learning team, the trainer network, and co-founder Olli on the AI automation side.

Ideal Profile

You genuinely love project planning and management, live and breathe Excel, and want to use AI to automate your work. You enjoy things clean, structured, and under control.