Trainer, Clinical Education

The Role Makes A Difference

Care Access is seeking an experienced Trainer, Clinical Education to join our dynamic Clinical Education Team, part of the Global Expansion and Study Operations department. The Trainer, Clinical Education will play a key role in delivering, standardizing, and continuously improving onboarding and upskilling initiatives for site-level clinical research staff at Care Access. Reporting to the Director of Clinical Education, this role supports the execution of a structured training framework tailored to Clinical Research Coordinators (CRCs) and other site staff. The Trainer will act as a critical liaison between the Clinical Education team and site operations to ensure consistent, compliant, and role-specific training aligned with Care Access processes, platforms, and culture.

This role also contributes to the strategic development and alignment of clinical education initiatives, ensuring all training efforts reflect organizational priorities, best practices, and regulatory requirements. Success will be measured by improvements in onboarding efficiency, compliance adherence, staff readiness metrics, and investigator satisfaction.

How You'll Make An Impact

Clinical Education: Onboarding & Continuous Training Development

• Revise, expand, and optimize onboarding materials and workflows to create a standardized, role-specific, and site-relevant onboarding program.
• Deliver hands-on, in-person onboarding and provide ongoing virtual support during the initial integration period and beyond, ensuring continuous guidance and reinforcement of learning.
• Contribute to developing, reviewing and maintaining documentation, training templates, study-specific training, and platform-specific user guides tailored to Care Access.