Track and Trace Representative

About Us

Zelh is a fast-growing, passionate outsourcing company. Our mission is to be the most reliable company by offering and maintaining consistently high-quality services. We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy!

Track and Trace Representative

Zelh is looking for a Track and Trace Representative to the logistics platform for the built world.

Responsibilities

• Monitor and track shipments, with a focus on reefer freight.
• Proactively identify, troubleshoot, and resolve shipment issues with minimal supervision.
• Make timely decisions to keep freight moving and minimize service disruptions.
• Retrieve and organize Bills of Lading (BOLs) and other shipment documentation.
• Update load information and shipment statuses in the Transportation Management System (TMS).
• Reconcile, review, and maintain accurate shipment documentation, including Proofs of Delivery (PODs).
• Clean up and organize paperwork to ensure accurate and complete records.
• Take on additional operational tasks as needed to support the team and maintain workflow efficiency.

Working Conditions

• Work schedule: M-F 8 am - 5 pm EST
• Competitive Salary in USD
• Hybrid or Remote mode of work
• 10+ business days of paid time off
• Team building and corporate events
• Equipment provided
• A supportive team