Technical Writer

The work

• Technical documentation writing, not transaction processing. Technical writing samples will be requested if granted an interview.
• Provide functional and/or technical writing support for resolution of internal program inquiries.
• Liaise with other teams members as required to resolve questions/issues in a timely manner. Emphasis on ensuring proper documentation, notification, escalation, tracking and follow up.
• Create and write original documents
• Develop, review and edit documentation of technical IT products, policies, security standards, processes, procedures and deployments
• Conduct relevant research, data analysis, and create reports
• Communicate with team members, engineers and Subject Matter Experts to identify the process, document, and publish Standard Operating Procedures
• Maintain responsibility for completion and accuracy of work products
• Convey technical details clearly to a range of audiences, both in writing and verbally.

What you need

• U.S. Citizen required
• 2+ years of Technical Writing related experience
• Strong proficiency in the English language
• Ability to work independently and as a team member with desire to be involved
• Ability to manage time effectively working across multiple projects and deadlines
• Desire to learn new skills
• Deep interest in cyber and security challenges in information technology
• Technical Writing
• Detail Oriented
• Problem Solving
• Critical Thinking
• Technical proficiency
• Government compliance

Bonus if you have

• Strong organizational skills, including attention to detail
• Excellent communication (written and oral) skills
• Great Interpersonal Skills - Team player
• Versatile and self-motivator
• Bachelor’s Degree in Information Technology, Information Security, Business or Risk Management (or equivalent experience)