Technical Project Manager - Project Success

Accountabilities:

• • Partner closely with engineers, clients, and account leaders to understand technical objectives, clarify project needs, and proactively address execution challenges.
  • Participate in design-level technical discussions and accurately capture requirements, decisions, dependencies, risks, tradeoffs, priorities, and success criteria.
  • Help clients define where their data resides, who owns it, how it can be accessed, and which business processes and use cases should be supported by AI.
  • Track and manage constraints related to data sovereignty, on-premises infrastructure, air-gapped environments, security, compliance, procurement, and regulatory requirements.
  • Maintain shared visibility into project plans, priorities, deliverables, decisions, dependencies, risks, and overall project status.
  • Build trusted relationships with stakeholders across engineering, operations, business leadership, and executive teams.
  • Ensure technical deliverables remain aligned with documented client requirements, priorities, and business objectives.
  • Identify risks, unresolved decisions, dependencies, and project challenges early, helping teams establish clear paths toward resolution.
  • Support transitions from implementation into ongoing operations through documentation, technical handoffs, and support planning.
  • Work with account leaders to identify opportunities for expansion, renewal, and deeper client collaboration.
  • Share lessons learned, best practices, and reusable delivery approaches across the broader Project Success organization.

  Requirements

  • Professional experience partnering with engineering teams in a highly technical, customer-facing environment, such as technical project management, technical program management, consulting, delivery leadership, or a comparable role.
  • Ability to participate confidently in design-level technical conversations and accurately document requirements, decisions, dependencies, risks, and tradeoffs.
  • Comfortable working with developer tooling, including reading and commenting on pull requests, writing scripts or lightweight automation, using Git or GitHub, and leveraging AI coding assistants to improve personal productivity.
  • Experience with Python and SQL is a plus.
  • Technical breadth across several areas such as cloud or on-premises infrastructure, containers, orchestration, networking, GPU compute, data engineering, data pipelines, enterprise integrations, AI/ML systems, software security, vulnerability management, application delivery, DevOps, or platform operations.
  • Meaningful technical depth in at least one of the above areas, combined with the curiosity and adaptability to learn unfamiliar technologies quickly.
  • Strong ability to communicate technical concepts clearly and confidently with engineers, business stakeholders, and executive audiences.
  • Experience coordinating work across technical teams, clients, account teams, and other business partners.
  • Proven ability to identify and track technical risks, dependencies, constraints, priorities, and project success criteria.
  • Comfort operating within enterprise environments involving security reviews, restricted or controlled environments, procurement processes, compliance requirements, and other regulatory constraints.
  • Excellent written communication, organization, documentation, and stakeholder-management skills.
  • Curious, adaptable, and comfortable learning new technical concepts in complex and evolving environments.
  • Bachelor’s degree in engineering, computer science, physics, mathematics, or another related technical discipline.
  • Experience supporting Fortune 50 or other large enterprise clients is preferred.
  • Experience in financial services or another highly regulated industry is a plus.
  • Experience guiding projects from discovery and implementation through operational handoff and ongoing support is preferred.
  • Consulting or professional-services experience is a plus.
  • Must be authorized to work in the United States without current or future employer sponsorship.

  Benefits

  • Annual salary range of $120,000–$150,000 USD, depending on experience level and location.
  • Medical, dental, and vision insurance, with 100% of employee premiums covered and 75% of dependent premiums covered.
  • 401(k) matching.
  • Unlimited paid time off with a required minimum of 15 days off annually.
  • Fully remote work setup within the United States.
  • Up to $3,000 reimbursement for remote-work equipment.
  • 100% employer-paid disability and life insurance.
  • HSA and FSA options.
  • Monthly employer contributions to an HSA.
  • Opportunity to collaborate with global technical experts and contribute to open-source projects.
  • Exposure to advanced AI, infrastructure, security, and enterprise technology initiatives.
  • Opportunities for continued professional growth, learning, and increased responsibility through a structured career framework.
  • Inclusive and collaborative environment that encourages curiosity, creativity, innovation, ownership, and continuous development.