Technical Program Engineer

What your impact will be:

• Ability to influence cross-functional leaders and teams to create a better customer outcome
• Ensure tight alignment, tracking and hand-off between key internal teams to maintain execution excellence with our customers.
• Define and create our operating model/plans, including our approach with engaging customers, internal teams and driving to successful outcomes
• Develop tight relationships with Product, Engineering, CX and Operations to ensure our deliverables are reviewed, signed-off and aligned with broader company roadmaps
• Identify resource needs, gaps and challenges keeping us one-step ahead of potential issues
• Provide timeline and relevant status across key stakeholders and leadership to ensure risks are flagged early and addressed before impacting our schedule(s)
• Define project plans, timelines and deliverables to keep the team organized and executing effectively
• Foster approaches that increase the leverage of our work, enabling re-use across multiple accounts and organizations where applicable.

What you will bring:

• 7+ years of technical solutions, product management, services management and/or consulting