Technical Partner Manager, EMEA Payment Methods
About the role
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet.
About the Team
The Technical Partner Management team is part of Stripe's Global Partnerships organization and is responsible for managing the technical and operational aspects of strategic product partnerships and programs. Positioned at the intersection of product, engineering, and partnerships teams, our primary focus is the health, performance and scalability of Stripe's integrations with financial partners.
We drive implementation work with new and existing partners, manage relationships on an ongoing basis, and monitor and optimize stringent quality and performance targets. Our team also drives programs and initiatives to address broad ecosystem challenges, and builds technical solutions and tools that enhance operational efficiency and scalability.
What You'll Do
We are seeking a knowledgeable and proactive Technical Partner Manager to join our Global Partner Engineering & Operations Local Payment Methods partnerships team. In this role, you will be responsible for building and maintaining strong relationships with key EMEA LPM partners, facilitating technical integrations, launching new capabilities, and ensuring optimal performance of our solutions with financial partners.
Responsibilities
- Partner Management: Build and maintain strong, long-term relationships with key financial ecosystem partners, serving as the primary point of contact for technical inquiries and operational support.
- Technical Integration: Collaborate closely with partners to define and implement successful integrations, ensuring all technical requirements are met and projects are delivered on time.
- Performance Tracking: Establish Service Level Agreements (SLAs) and performance standards for partner accounts, leveraging metrics and data analysis.