Technical Partner Account Manager

About the Role

The Senior Partner Success Manager (PSM) is a seasoned account manager with strong technical acumen, responsible for driving partner satisfaction, resolving complex issues, and supporting business growth. This role serves as the primary liaison for one or more named partner accounts, ensuring seamless collaboration across Sales, Customer Care, Technical Support, and other internal teams. The PSM works independently and cross-functionally to strengthen partnerships, expand product usage, and deliver long-term value.

How You'll Make an Impact

Partner Relationship Management

• Drive partner satisfaction and long-term value delivery
• Serve as primary liaison for named partner accounts
• Collaborate across Sales, Customer Care, and Technical Support teams
• Support business growth and partnership expansion