Technical Enablement Program Manager, Field Engineering

About Neo4j

Neo4j is the graph intelligence platform that transforms data into knowledge to power the next generation of intelligent applications and AI systems. It includes enterprise-ready knowledge graphs for accurate, explainable, and governed AI; the most comprehensive, trusted, and easy-to-deploy graph capabilities across any environment and data source; and an unmatched ecosystem trusted by 84 of the Fortune 100 and supported by the world’s largest graph community.

Our Vision

At Neo4j, we have always strived to help the world make sense of data. As business, society and knowledge become increasingly connected, our technology promotes innovation by helping organizations to find and understand data relationships.

About the Role

As the Program Manager of Technical Enablement, you will be responsible for designing, executing, and continuously improving technical enablement programs across the Field Engineering organization (Solution Engineering & Professional Services). You will partner closely with Graph Academy (which owns core curriculum), product and engineering SMEs, and go-to-market teams to translate technical content into engaging, scalable enablement programs. This role is both strategic and execution-focused. You will own the design and delivery of structured onboarding, upskilling, and certification programs that build practitioner-level technical competence, not just awareness. Your mission: Drive practitioner-level competence across audiences by building structured onboarding, upskilling, and certification programs.

This is a remote role with a preference to be based in the Eastern Time Zone.

Key Responsibilities

Technical Curriculum & Program Development

• Build and own enablement programs (onboarding, hands-on workshops & labs, virtual training, certification tracks, etc.)
• Translate curriculum into program flows, sequencing, prerequisites, assessments, and transitions (e.g. Beginner → Intermediate → Practitioner → Expert)
• Own the calendar and manage program launches, iterations, and refreshes

Onboarding & Continuous Learning

• Lead onboarding for field engineering new hires, ensuring technical hires ramp quickly and confidently in customer-facing scenarios
• Maintain an "everboarding" / continuous learning roadmap to keep all technical audiences current (product updates, architectural patterns, best practices)
• Create and curate enablement assets (labs, guides, playbooks) in collaboration with SMEs and Graph Academy
• Ensure internal technical enablement curricula remain aligned with product and architectural evolution

Stakeholder Engagement & Cross-Functional Alignment