Technical Account Manager

About Neural Concept

Neural Concept builds an Engineering AI platform that helps engineering teams accelerate development, improve product outcomes, and scale engineering capacity. We work with leading engineering teams in Automotive, Consumer Tech, and advanced manufacturing, where complexity is rising, time-to-market matters, and engineering execution must scale.

About the Role

We're hiring a Technical Account Manager to own the technical success and expansion of a portfolio of enterprise customers. This is not a traditional support role. You will act as a trusted engineering advisor, working directly with simulation engineers, design teams, and engineering leadership, to drive adoption, utilization, deliver measurable impact, and expand long-term value.

Key Qualities

• Strong engineering credibility (CAD/CAE background)
• Structured execution
• Curiosity and adaptability in fast-changing environments
• Commercial mindset

What You'll Do

• Drive customer adoption and expansion
• Build success plans tied to measurable business outcomes (time-to-market, iteration reduction, engineering capacity, quality)
• Monitor usage and engagement, identify risks early, and lead expansion motions with Account Executives
• Enable engineering teams in real workflows
• Facilitate structured onboarding, technical deep-dives, and hands-on workshops to drive adoption, utilization and consumption
• Translate Neural Concept capabilities into the customer's design and simulation workflow