Tech Lead Field Application Engineer
About the role
Role Overview
Astera Labs is seeking a Tech Lead Field Application Engineer to serve as the technical bridge between our customers and engineering teams, supporting our industry-leading connectivity solutions across the Aries PCIe retimer, Scorpio Ethernet fabric switch, and Leo CXL memory connectivity platforms. This is a high-impact, customer-facing role where you'll be embedded with hyperscaler and OEM partners, helping them design, validate, and deploy Astera Labs silicon into the AI infrastructure systems that are reshaping the data center landscape.
As AI clusters scale to tens of thousands of GPUs and accelerators, the connectivity fabric binding compute, memory, and networking together has never been more critical. You'll operate at the intersection of cutting-edge silicon and real-world system deployment—solving complex signal integrity, interoperability, and performance challenges that directly influence product roadmaps and customer success. This role demands a self-starter who thrives in ambiguity, can independently drive technical engagements, and is energized by frequent travel to customer sites.
Key Responsibilities
- Customer Technical Engagement
- Serve as the primary technical point of contact for strategic customers, providing deep application support for Aries, Scorpio, and Leo product families
- Drive board design reviews, schematic reviews, and system-level debug sessions with customer hardware and system development teams
- Deliver technical presentations, training sessions, and product demonstrations tailored to customer architectures and use cases
- System Debug & Enablement
- Lead hands-on debug of PCIe, Ethernet, and CXL/DDR memory connectivity issues in customer server and rack-scale platforms
- Collaborate with internal silicon, firmware, and applications engineering teams to resolve field issues and drive root cause analysis
- Develop and maintain application notes, reference designs, and technical collateral based on field learnings
- Strategic Feedback & Product Influence
- Capture and communicate customer requirements, competitive insights, and system architecture trends to product management and engineering
- Represent the voice of the customer in internal roadmap discussions, helping shape next-generation products