Talent Experience Specialist - 11548

Job Description

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.

Why Join Coupa?

• Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
• Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
• Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.

The Impact of a Talent Experience Specialist at Coupa

The Talent Experience Specialist is a key driver of organizational culture and professional development, responsible for providing essential operational and programmatic support for our career growth and employee recognition initiatives. This Specialist role supports both career growth and employee recognition by serving as the operational backbone of our experience initiatives— administering internal program frameworks and vendor partner platforms like LinkedIn Learning and overseeing the seamless execution of our employee recognition programs. This role requires a blend of expertise in career growth and employee recognition and the ability to influence and partner with senior executives to cultivate a high-impact leadership culture. Reporting directly to the Sr. Director of Talent Experience and partnering predominantly with the Sr Talent Experience Manager, responsible for cultivating the Career Experience platform at Coupa, the Career Experience Specialist is responsible for supporting various career learning platforms (e.g., LinkedIn Learning), the day-to-day management and administration of employee-driven recognition initiatives, and for capturing the analytics and data outputs of these programs. The Specialist ensures that growth and culture programs are well-coordinated, clearly communicated, and easily accessible to all employees.

What You’ll Do

Career Pathways & Learning Support

• LinkedIn Learning Proficiency: Remains knowledgeable on the current and roadmapped features and capabilities of LinkedIn Learning and then embeds this knowledge into our programs and processes to enhance our internal client experience.
• Collaborates with internal stakeholders: Works closely with several internal Coupa teams including, but not limited to, Talent Strategy (Talent Development, L&D, and Talent Strategy Operations), Marketing, and where necessary, the Compensation team to ensure the Career Experience program is not only properly aligned with strategic organizational goals but also remains relevant and timely for our internal clients.
• Continually coordinate career pathway mapping: Ensures that our career pathway and framework information remains up-to-date and accessible in LinkedIn and LinkedIn Learning, providing easy to find learning and career development resources relevant to employee growth.
• Maintain and update user-facing materials: Works with the Learning Experience team to create, review, and update all career development guides, toolkits, and intranet pages to ensure information is current, accessible, and easily consumable for our audience.
• Metrics tracking and reporting: Responsible for the capture, analysis, and reporting of surveys, program attraction/take rates and systems utilization against key metrics and organizational strategies related to career experience programming.

Recognition & Engagement Execution

• Employee Recognition: Assists in the day-to-day administration and execution of employee-driven recognition initiatives.