Talent Acquisition Manager, Operations & Enablement

Accountabilities:

• • Lead, coach, and develop a team of Talent Acquisition Coordinators, including supporting hiring, performance management, professional development, and capacity planning.
  • Own the Talent Acquisition Coordination strategy and roadmap, establishing team objectives and KPIs such as scheduling speed, coordinator workload, operational efficiency, and candidate experience.
  • Monitor team performance and capacity, using data and operational insights to identify opportunities for improvement and ensure effective resource allocation.
  • Remain hands-on by personally managing scheduling and coordination for a selected number of critical or high-priority searches supporting North and/or South American business teams.
  • Evaluate, pilot, and implement AI-powered and automated solutions designed to improve interview coordination, candidate experience, and hiring-team workflows.
  • Manage relationships with relevant technology vendors and support the evaluation, implementation, and ongoing optimization of recruiting tools.
  • Partner with Recruiting, People Systems, IT, Legal, and other cross-functional teams on process, technology, and workflow changes with broader organizational impact.
  • Represent Talent Acquisition Coordination within the broader TA leadership team, bringing an operational perspective to talent strategy and decision-making.
  • Support and lead recruiting projects across candidate experience, employer branding, operations, and process improvement as business priorities evolve.
  • Identify inefficiencies in existing workflows and develop scalable solutions that improve the experience for candidates, recruiters, hiring managers, and coordinators.

  Requirements:

  • Bachelor’s degree or equivalent professional experience, with at least 4 years of relevant professional experience in lieu of a degree.
  • 7+ years of professional experience within Talent Acquisition or recruiting teams, preferably in a fast-paced and operationally complex environment.
  • At least 2 years of experience managing, leading, or coaching team members, with demonstrated experience supporting professional development and performance.
  • Strong organizational and prioritization skills, with the ability to manage multiple projects, searches, stakeholders, and deadlines simultaneously.
  • A strong client-service mindset and a willingness to go above and beyond to support candidates, hiring teams, recruiters, and internal stakeholders.
  • Hands-on experience using AI tools such as Claude, Copilot, or similar technologies to optimize recruiting operations, coordination, and candidate experience.
  • Experience with Workday Recruiting or another enterprise-level Applicant Tracking System is highly preferred.
  • Advanced working knowledge of Microsoft Office tools, particularly Outlook, Teams, Word, Excel, and PowerPoint.
  • Demonstrated experience partnering with or supporting US-based business teams.
  • Excellent written and verbal English communication skills.
  • Strong problem-solving, stakeholder-management, and process-improvement abilities.
  • A proactive, ownership-oriented mindset with an interest in building scalable processes rather than simply maintaining existing ones.
  • Ability to work fully aligned with US Eastern Time business hours, corresponding to approximately 7:30 PM–3:30 AM IST.
  • Access to a quiet, dedicated workspace and a reliable internet connection with at least 30 Mbps download and 10 Mbps upload speeds.

  Benefits:

  • Annual salary: INR 1,687,500–2,362,500, with actual compensation determined by factors including experience, skills, job-related knowledge, market alignment, and geographic location.
  • Fully remote work arrangement from India.
  • Night Shift Allowance applicable in line with company policy for the required US Eastern Time schedule.
  • Medical insurance.
  • Accident insurance.
  • Retiral benefits.
  • 12 company-paid holidays.
  • 2 flexible holidays.
  • Privilege/earned leave.
  • Casual and sick leave.
  • Paid maternity and paternity leave.
  • Weekly wellness activities and programs.
  • Opportunity to work within a global Talent Acquisition organization and collaborate with teams across multiple geographies.
  • Meaningful ownership over recruiting operations, technology enablement, process improvement, and candidate experience.
  • Exposure to AI-driven recruiting tools and modern Talent Acquisition technologies.
  • Leadership and team-development experience in a fast-paced, remote-first environment.