Systems Engineer II

Join DYOPATH as a Systems Engineer II

Are you passionate about managing enterprise infrastructure, optimizing system performance, and delivering exceptional technical support? Do you enjoy troubleshooting complex environments while working with modern Microsoft technologies, including Azure and Microsoft 365? DYOPATH is looking for a Systems Engineer II who thrives in a fast-paced IT environment and enjoys solving technical challenges while contributing to operational excellence and continuous improvement.

Why You'll Love Working Here

• Purpose with Passion – A culture guided by the L.O.V.E. philosophy (Living Our Values Every Day).
• Grow & Thrive – Opportunities for technical training, certifications, and professional development.
• Award-Winning Culture – Recognized for delivering exceptional service to clients and teammates alike.
• Teamwork & Respect – A collaborative environment where innovation, accountability, and success are celebrated.

Benefits

• Aguinaldo (25 days – above legal requirement)
• Vacation + 25% premium
• IMSS + Major medical insurance (family included)
• Monthly savings fund + pantry vouchers
• Transportation assistance
• Quarterly performance bonus opportunities
• Paid life events leave (parental, marriage, bereavement)

Role Overview

• Location: Remote (Mexico)
• Schedule: 1st Shift (Core Business Hours); potential to change shift in the future based on operational needs
• Salary: 37,000 MXN monthly

As a Systems Engineer II, you will support critical infrastructure services, administer cloud and on-premises environments, and provide technical expertise to ensure systems remain secure, stable, and efficient.

Your Mission as a Systems Engineer II

• Monitor server performance to ensure systems operate efficiently and reliably while troubleshooting issues that arise.
• Create and maintain server configuration standards and ensure adherence across environments.
• Install, configure, update, and remove server software and applications as needed.
• Monitor server storage capacity and recommend improvements to support infrastructure growth.
• Evaluate and recommend hardware and software upgrades to improve system performance and reliability.
• Collaborate with IT teams to implement and maintain network security measures that protect systems, services, and data.
• Configure and maintain network settings, including IP addressing, DNS, and routing protocols.
• Administer and support Microsoft Azure and Microsoft 365 environments.
• Provide technical support to users experiencing issues with company computer systems and applications.
• Assist with or oversee hardware installations and provide support for minor equipment repairs.
• Support process improvements and operational initiatives that enhance service quality and efficiency.

Systems & Infrastructure Administration

The Systems Engineer II is responsible for maintaining and supporting core infrastructure technologies while partnering with internal teams to ensure operational excellence.

• Administer and support Windows Server environments and related infrastructure technologies.
• Perform proactive monitoring and maintenance of systems and network infrastructure.
• Manage user accounts, permissions, and access requirements.
• Support cloud-based technologies, hybrid infrastructure environments, and Microsoft platforms.
• Maintain technical documentation, server standards, and op