Systems Administrator

Accountabilities

• • Manage and resolve escalated IT support issues while maintaining timely, reliable service and a high-quality employee experience.
  • Administer core IT systems, SaaS applications, identity and access controls, endpoints, integrations, and user permissions.
  • Support administration of Okta, Jamf, Google Workspace, Microsoft Intune, Jira, Confluence, Zoom, Zscaler, password-management platforms, and related systems.
  • Manage employee account provisioning and deprovisioning workflows, identifying opportunities to improve security, efficiency, and reliability.
  • Maintain enterprise security practices, system documentation, access controls, and established IT policies.
  • Complete systems and IT projects independently from planning through implementation, documentation, and handoff.
  • Identify manual or repetitive workflows that can be automated and lead their technical evaluation and implementation.
  • Explore AI-enabled solutions and integrations that improve internal workflows and operational efficiency.
  • Strengthen the reliability, security, and maintainability of internal AI workflows through improved automation, integrations, and access management.
  • Support internal security and compliance audits by preparing documentation, maintaining evidence, and responding to audit requests.
  • Cross-train IT support colleagues on key systems and applications and contribute to knowledge sharing across the team.
  • Progress toward autonomous ownership of the internal systems environment, balancing support responsibilities with longer-term improvement initiatives.

  Requirements

  • Demonstrated professional experience administering internal IT systems, SaaS applications, identity platforms, endpoints, or related technology environments.
  • Hands-on experience with several of the following: Okta, Jamf, Google Workspace, Microsoft Intune, Jira, Confluence, Zoom, Zscaler, password-management platforms, or comparable enterprise tools.
  • Practical experience managing employee identity, access, provisioning, and deprovisioning workflows.
  • Experience independently administering Apple/macOS devices through an endpoint-management platform such as Jamf.
  • Proven ability to own or implement SaaS administration, SSO/IAM, endpoint management, security controls, system integrations, workflow automation, IT audit support, or escalated technical support.
  • Strong troubleshooting, analytical, and problem-solving abilities, with the confidence to investigate issues across multiple interconnected systems.
  • Demonstrated ability to automate or significantly improve manual IT or systems processes and articulate the resulting business impact.
  • Strong organizational skills and the ability to manage competing support requests, projects, deadlines, and operational priorities with minimal oversight.
  • Security-conscious approach to systems administration, documentation, permissions, and employee access.
  • Proactive, self-sufficient working style with a demonstrated history of taking ownership and delivering measurable improvements.
  • Comfortable working in a remote-first, fast-moving environment and collaborating across teams.
  • Willingness to participate in mandatory company meetings and required team travel, with travel of up to 15 days per year.

  Benefits

  • Remote-first position available anywhere in the United States.
  • Base salary typically ranging from $80,000 to $88,000, depending on experience, skills, background, and other compensation factors.
  • Comprehensive medical, dental, and vision coverage.
  • Flexible paid time off.
  • 401(k) matching.
  • Incentive stock options.
  • Volunteer time off.
  • Employee Resource Groups supporting an inclusive workplace.
  • Professional development program with dedicated annual time for learning and growth.
  • Hands-on exposure to AI tools and responsible AI practices, supported by training and clear guidelines.
  • Opportunities to work on systems, automation, security, and AI-enabled workflows with broad organizational impact.
  • Periodic all-company meetings and team travel designed to strengthen collaboration within a remote-first environment.