Support Agent - BR/LATAM

What You'll Do

You’ll play a key role in supporting our internal teams, ensuring that processes run smoothly and details are always on point. You’ll manage a variety of administrative and operational tasks:

• Internal & Cross-Team Support: Keep internal tools (Jira, Slack, Airtable) updated and organized; coordinate with Producers and Project Managers on day-to-day needs; assist in maintaining visibility across tasks, deadlines and project progress.
• Operational & Administrative Support: Assist with event setup and launch: creating and validating experiences in internal tools; perform back office updates and ensure information is accurate and consistent; support invoicing processes and coordinate with the Finance team; proactively help with venue research and initial outreach; contribute to budget tracking and cost allocation; prepare and manage contracts.

What You Bring

• You live in Spain and are legally eligible to work here
• You speak Spanish, Portuguese & English fluently
• Experience in structured operations, support or admin roles
• Strong attention to detail, process orientation and follow-through
• Comfort with tools like Jira, Airtable, Slack, Google Workspace (or quick to learn)
• A team-first mindset, clear communicator and proactive problem-solver
• Ability to juggle tasks and priorities in a fast-paced environment
• Bonus: Familiarity with the LATAM region or event management