Suporte/ Assistente Operacional

Accountabilities:

• • Organize and maintain operational information using tools such as Google Drive, ClickUp, Excel, WhatsApp, and other digital platforms.
  • Provide day-to-day operational support to the sales and marketing teams, ensuring tasks, information, and workflows remain organized.
  • Communicate directly with clients through messaging platforms, calls, and recurring meetings.
  • Participate in daily, weekly, biweekly, and monthly meetings as required.
  • Request creative assets from clients, coordinate the related demands, and review materials to ensure they meet expectations.
  • Monitor client requests and proactively help resolve operational issues.
  • Maintain communication across multiple client groups and ensure relevant information is properly followed up.
  • Support new operational challenges and contribute ideas that can improve processes and team efficiency.
  • Learn and adopt new tools, platforms, and workflows as business needs evolve.
  • Take initiative in supporting projects beyond routine responsibilities and gradually assume greater ownership.
  • Contribute to a collaborative, energetic, and results-oriented environment.

  Requirements:

  • High school education or equivalent.
  • Basic knowledge of Google Drive, Excel, WhatsApp, and professional communication.
  • Good organizational skills and the ability to manage multiple tasks and priorities simultaneously.
  • Strong verbal and written communication skills, with confidence interacting with clients.
  • Proactive, energetic, and solution-oriented attitude.
  • Comfortable participating in multiple client communication groups and recurring meetings.
  • Availability to make client calls and maintain consistent communication.
  • Willingness to learn new tools, technologies, and operational processes.
  • Long-term career mindset and interest in developing professionally within an operational and strategic environment.
  • Ability to work independently while remaining collaborative and responsive to team needs.
  • Strong initiative and adaptability when facing new challenges or changing priorities.
  • Familiarity with spreadsheets and Excel is a plus.
  • Knowledge of Canva is an advantage.
  • Experience with WordPress and Elementor is a plus.
  • Familiarity with the pharmaceutical/healthcare retail market is desirable.

  Benefits:

  • Salary expectation of R$2,500–R$3,000 per month.
  • Performance-based bonuses.
  • Flexible working hours.
  • Fully remote work arrangement.
  • Structured career development opportunities.
  • Opportunities for progression into future leadership roles.
  • Regular training and professional development initiatives.
  • Recognition programs for outstanding monthly and semiannual performance.
  • Gifts and employee recognition initiatives.
  • Participation in company events, immersive activities, and industry events.
  • Opportunities to develop expertise within the pharmaceutical retail and marketing sector.
  • A growing, performance-driven environment with opportunities to take on increasing responsibility.