Success Coach - Northeast
About the role
Who We Are
Great Minds is a high-growth, mission-driven organization founded by educators in 2007. As a for-profit, Public Benefit Corporation, we believe all students deserve access to meaningful, challenging content—and all teachers deserve tools that are intuitive, effective, and built for the realities of today’s classrooms.
Job Purpose
The Success Coach is a member of the Implementation Services team and supports Great Minds in its mission to promote adoption and effective implementation of all curriculum products. Maintaining intimate knowledge of the features and advantages of Great Minds products and services, Success Coaches work as part of a Northeast based team to support districts and schools to successfully implement Great Minds curriculum. The Success Coach is a versatile team member with the skills to deliver a blend of services that include both PD facilitation and coaching. The volume of PD versus coaching will vary based on the needs of districts in the assigned region.
Responsibilities
- Develop and maintain expertise in the Great Minds professional services catalog, including Eureka Math, Eureka Math², Wit and Wisdom, and Arts & Letters
- Provide high-quality, on-site support, coaching, and PD to assigned schools
- Collaborate with Success Leads to deliver highly contextualized services
- Deliver professional services on-site up to 80% of the time in Northeast school systems
- Engage in cycles of internal training to develop or deepen expertise in new professional services offerings, in general facilitation and coaching skills, and to gain greater familiarity with Great Minds products
- Gather, monitor, and record implementation success metrics at regular intervals; document these metrics and all significant customer interactions
- Document and communicate insights about implementation to leadership