Strategy & Operations Lead
About the role
Role & Team
As a Strategy and Operations Lead at Overstory, you will play a critical role in linking our customer impact, data analytics, and product direction. Overstory’s vegetation intelligence technology provides industry-leading insights that help utilities improve their operational and strategic decisions. You’ll be the “tip of the spear,” working directly with utility customers to conceive of and deliver actionable analyses to solve their most pressing problems, while helping identify which solutions should inform our next generation of product capabilities.
This is a strategically significant hands-on role for someone who wants to move from advising on problems to owning them: using analytics to help utility customers turn Overstory insights into action today, and using what we learn to shape the product that scales that impact tomorrow.
This is a great opportunity for someone who loves solving client problems through analytics AND is interested in a product or operational role where they can build new capabilities at a high-growth mission-driven company. Additional highlights of this role include:
- Ownership: Innovate on, deliver, and grow a critical capability for a fast-growing business from customer problem-solving through to scalable productization.
- Impact: Make a tangible, scalable contribution to climate resilience in the power sector.
- Skills: Leverage your advisory and analytical toolkit while building product judgment, technical depth, startup operating experience, and your craft with AI tools.
- Trajectory: Grow your career at a high-growth company, with potential pathways into Product, Customer Success, Sales, or Strategy functions.
Time Zone Requirement: North America (EST strongly preferred)
What You’ll Do
Drive customer impact through analytics
- Own end-to-end analytical work for existing and new utility customers, in close partnership with Customer Success.
- Solve customer problems by bringing your full client advisory toolkit to bear: understand their goals and constraints, structure and analyze the problem, communicate a