Strategic Sales Director, 2600hz

About the Role:

We’re looking for a Strategic Account Director to help grow our 2600Hz business by building strong partnerships with Service Providers and Telecom Carriers. If you have established relationships in this space and enjoy turning those connections into meaningful business growth, this role is a great fit.

In this role, you’ll own key partner accounts, identify new opportunities, and help shape how we engage with the market. You’ll work cross-functionally to deliver an excellent customer experience while driving revenue and long-term growth.

What You’ll Do:

• Drive Growth & New Business
  • Leverage your existing relationships to meet and exceed revenue goals
  • Identify and pursue new opportunities within Service Providers and Telecom Carriers; negotiate agreements with new/existing partners
  • Develop and execute sales strategies to expand our footprint and customer base
• Understand the Market
  • Stay current on industry trends, competitors, and emerging opportunities
  • Use market insights to refine your approach and uncover areas for growth
• Build Strong Relationships
  • Serve as a trusted partner to customers, building long-term, high-value relationships
  • Collaborate with internal teams to ensure smooth onboarding and ongoing support
  • Focus on customer satisfaction, retention, and expansion
• Own Your Pipeline
  • Manage your sales pipeline, forecasts, and performance metrics
  • Share regular updates on progress, wins, and challenges with leadership
• Advocate for the Customer
  • Take a customer-first approach—understand their challenges and deliver real solutions
  • Gather feedback to help improve our products and services

Experience We’re Looking For:

• 10+ years of experience in sales with a strong track record of hitting or exceeding targets
• Existing relationships with Service Providers and Telecom Carriers
• Deep understanding of telecommunications, including experience with UCC solutions and exposure to CCaaS and/or CPaaS; familiarity with platforms such as Cisco BroadSoft, NetSapiens, or Metaswit