Strategic Customer Success Manager with German

What you’ll do at Jamf:

As a Strategic CSM at Jamf, you own the success and retention of Jamf’s most complex and high-value accounts. You act as a trusted advisor to executive stakeholders, driving measurable business outcomes through strategic planning, adoption, and renewal ownership. In this role, you operate in highly complex customer environments that require strong judgment, executive-level communication, and the ability to navigate ambiguity. You balance strategic planning with hands-on execution, working across multiple stakeholder groups to sustain alignment, momentum, and long-term value realization. This role emphasizes strategic depth, executive alignment, and governance across complex enterprise environments.

What you can expect to do in this role:

• Own a portfolio of strategic enterprise accounts with global complexity.
• Lead executive business reviews and strategic planning aligned to customer outcomes.
• Drive adoption and maturity of Jamf solutions across large-scale deployments.
• Partner with Sales and Technical counterparts to identify growth opportunities and execute expansion strategies.
• Act as a thought leader, influencing Jamf’s product roadmap and success programs.

What we are looking for:

• HS Diploma / GED Degree. (Required)
• 5+ years in Customer Success or Account Management within a SaaS environment. (Required)
• Proven experience managing strategic enterprise accounts with global complexity. (Required)