Strategic Account Manager (m/f/d)

The Role

We are creating a new Strategic Account Manager (SAM) role within our Customer Success team: a dedicated, quota-carrying commercial growth position focused exclusively on SimScale's top-tier existing EMEA accounts. This is not a standard Customer Success role: there are no onboarding or churn management responsibilities. Your single mission is growth.

As a SAM, you will operate as SimScale's commercial expansion engine inside our most strategic customer organizations, opening new doors, building executive relationships, and driving cross-sell of our Engineering AI and Physics AI capabilities across multiple departments and business units. You are a farmer who hunts: you know how to grow partnerships, penetrate organizations, and close expansion deals with conviction.

Your Opportunity

• Own the commercial growth agenda for SimScale's top-tier EMEA accounts: build and execute Account Growth Plans that expand SimScale's footprint in annual revenue, product breadth, and organizational reach.
• Drive cross-sell of SimScale's Engineering AI and Physics AI capabilities: introduce and commercialize our AI product line to engineering leaders and technical decision-makers who are already SimScale simulation users.
• Open new doors within existing organizations: identify and engage new business units, departments, engineering teams, and executive sponsors who are not yet part of the SimScale relationship.
• Build executive-level partnerships: establish yourself as a trusted strategic advisor at C-level and VP-level, positioning SimScale as a long-term partner in customers' engineering innovation and digital transformation strategies.
• Coordinate a high-performing internal team: collaborate with CSMs, Application Engineers, AEs, SDRs, and CS/Sales leadership to deploy SimScale's full capabilities in service of account growth.