Strategic Account Executive (German Speaking)

See yourself at Twilio

Join the team as Twilio’s next Strategic Account Executive (German Speaking).

About the job

This position is needed to sell into high value prospects and customers. This person will play a key role in further growing the business across EMEA with a particular focus on DACH. The candidate will be responsible for managing fast growing customers in the region. Focused mainly on Product cross and up-sell and revenue growth, as well as sourcing net new opportunities within a set of accounts.

Responsibilities

• Servicing the fastest growing customers in the region.
• Growing our revenue and share of wallet within your key account list.
• Opening doors to the purchase of Twilio’s products and services - including voice, messaging, email, contact centre, account security software.
• Maintaining the highest levels of customer satisfaction.
• Create pricing proposals, negotiating terms and managing the contract process.
• Selling solutions to a technical and business audience.
• Building trust and mutual respect with technical customers and peers.
• Thinking outside of the box and having extraordinary interpersonal and communication skills to make complex contractual, technical, and financial details sound simple.
• Balancing challenging priorities and handling multiple projects/deals at the same time.

Qualifications

Required:

• 6+ years of Account Management/Sales experience covering selling and closing complex technical solutions to a large customer base.
• History of working with accounts ranging from large multinational enterprise customers to Digital Natives.
• Demonstrated success by achieving quota on a consistent basis.
• Track record of Account Management experience and a solid understanding of how to cross and upsell solutions within a mature customer base.
• A solid understanding of financial reporting within a direct customer base - Revenue tracking
• German language proficiency

Desired:

• Ideally, you also have experience selling both to a business and technical audience.
• Experience and understanding of working in the communications market is preferable.