Strategic Account Director- Northeast
About the role
Strategic Account Director
The GHX Strategic Account Director (SAD) is responsible for selling complex supply chain software solutions into the healthcare community. The SAD determines the overall account planning and management of their customer base within specified net new and existing key accounts to achieve a growth billings quota.
Successful candidates will have an in-depth understanding of the healthcare industry and the business challenges that customers in the healthcare community face. They will be able to identify and articulate the pain points of the customer and successfully demonstrate how GHX solutions will provide value to their organizations. Successful candidates will also be able to effectively and professionally navigate organizational dynamics and be able to influence executive and C-suite level decision makers.
Key Responsibilities
- Builds cross-functional relationships to establish multi-year roadmaps and business plans for large, existing, and most complex accounts to achieve annual quota.
- Manages all aspects of account relationship and triages issues across internal stakeholders at GHX to closure including finance, legal, customer success, support, and implementation teams.
- Develops and implements strategies for selling GHX solutions in the C-suite to ensure internal buy-in at the highest level.
- Validates prospects' needs through discovery process, and develops into ROI that solves business problems for clients.
- Effectively presents the business case for GHX solutions that solve business problems while providing a relevant ROI.
- Qualifies and quantifies the impact of the customer maintaining the status quo or pursuing competitor's solutions vs. GHX.
- Refines messaging and sales tools needed to recruit customers.
- Conducts Strategic Business Reviews with customer base to expand usage of products or services, and to identify additional problems to be solved by GHX solutions.
- Proactively advances the purchase decision and creates a sense of urgency to sign agreements.
- Stays abreast of healthcare industry market trends, macro- and microeconomic impacts to the healthcare supply chain, as well as c