Storage Engineer

Accountabilities:

• • Provide advanced and escalated support for on-premises and cloud-based storage infrastructure, collaborating with Systems, Network, and Application Engineering teams to resolve complex issues.
  • Provision and manage block, file, and object storage across on-premises environments and public cloud platforms, including configuration of deployed storage hardware.
  • Maintain and optimize storage infrastructure to improve security, reliability, performance, and availability through upgrades, patching, vulnerability remediation, and scheduled maintenance.
  • Manage dedicated iSCSI storage networks, including compatibility analysis and configuration activities associated with planned infrastructure upgrades.
  • Monitor and administer storage platforms such as HPE Qumulo with InfoSight, HPE Alletra, AWS storage services, and related technologies.
  • Participate in infrastructure improvement initiatives, storage technology implementations, migrations, and other technical projects.
  • Manage escalated service tickets through resolution, maintaining accurate status updates, following hand-off procedures, and engaging senior resources when necessary.
  • Develop and execute PowerShell and/or Bash scripts to automate storage administration, reporting, monitoring, and operational tasks.
  • Create and maintain technical documentation, including SOPs, troubleshooting guides, FAQs, and knowledge base articles.
  • Mentor junior team members and provide technical training to strengthen operational capabilities and troubleshooting skills.
  • Respond to critical infrastructure alerts during business hours and participate in an after-hours on-call rotation when required.
  • Adapt to evolving technologies and operational priorities while following established change management, security, ITIL, and infrastructure best practices.

  Requirements:

  • Bachelor’s degree in Information Technology or a related discipline, or equivalent professional experience.
  • Minimum 5 years of experience in IT, infrastructure operations, storage engineering, or a related technical environment.
  • Strong hands-on knowledge of on-premises storage arrays and block, file, and object storage technologies, particularly HPE storage solutions and AWS storage services.
  • Strong understanding of storage networking protocols, including iSCSI with Jumbo Frames, SMB/NFS, and S3.
  • Experience administering and troubleshooting Windows Server and Linux operating systems.
  • Strong PowerShell and/or Bash scripting capabilities; experience with Python, Ansible, Terraform, or similar automation and DevOps tools is an advantage.
  • Working knowledge of virtualization technologies, particularly Microsoft Hyper-V, as well as Active Directory and Group Policy.
  • Understanding of networking configurations, firewall policies, routing, and infrastructure connectivity.
  • Practical knowledge of IT concepts, infrastructure protocols, industry best practices, change management, and ITIL processes.
  • HPE storage and/or AWS certifications are desirable; ITIL v3/v4 Foundation or AWS Associate certification is an additional advantage.
  • Strong analytical and problem-solving skills, with exceptional attention to detail and a structured approach to troubleshooting.
  • Ability to work independently with minimal supervision, take ownership of technical issues, and make sound operational decisions.
  • Strong collaboration and communication skills, with the ability to work effectively across teams, time zones, and geographies.
  • Willingness to work occasional evenings or weekends for scheduled maintenance, emergency interventions, and on-call responsibilities.
  • Comfortable working for extended periods at a desk and using computer-based infrastructure management tools.

  Benefits:

  • 100% remote work from India.
  • Medical insurance.
  • Shift and holiday allowances.
  • Flexible Time Off (FTO).
  • Hands-on exposure to enterprise on-premises and cloud storage technologies.
  • Opportunities to work across infrastructure operations, automation, troubleshooting, and technology improvement projects.
  • Opportunities to mentor colleagues and expand technical expertise in a continuously evolving environment.