Staff UX Researcher - MetaMask
About the role
About Consensys
Consensys is the leading blockchain and web3 software company founded by Joe Lubin, CEO of Consensys and Co-Founder of Ethereum. Since 2014, Consensys has been at the forefront of innovation, pioneering technological developments within the web3 ecosystem.
Through our product suite, including the MetaMask platform, Infura, Linea, Diligence, and our NFT toolkit Phosphor, we have become the trusted collaborator for users, creators, and developers on their path to build and belong in the world they want to see.
Our mission is to unlock the collaborative power of communities by making the decentralized web universally easy to access, use, and build on.
About MetaMask
MetaMask is the leading self-custodial web3 wallet, empowering millions of people worldwide to interact with decentralized applications, trade assets, and participate in the evolving crypto ecosystem. We're building products that make complex, high-stakes financial and on-chain interactions intuitive, safe, and accessible.
The Role
We're looking for a Staff UX Researcher to drive strategic, mixed-methods research for the company, spanning product initiatives such as perpetuals trading, predictions, RWAs, sports betting, saving, remittances and crypto spending.
As a Staff UX Researcher on the MetaMask team, you will own and lead the end-to-end research process for a complex product area that covers trading and personal finance. You will generate decision-quality insights that de-risk bets, shape product strategy, and accelerate execution across multiple product surfaces.
This is a high-impact, senior IC role for someone who is equally comfortable designing rigorous studies, synthesizing across data sources, and influencing senior stakeholders in a fast-moving environment.
What You'll Do
- Plan, design, and execute full-cycle research (discovery, evaluative, generative, and strategic) using both qualitative and quantitative methods
- Select and tailor the right methods (e.g., interviews, diary studies, usability testing, surveys) for each research question