Staff Technical Program Manager - Government Authorizations
About the role
Role
We are looking for a Staff Technical Program Manager - Government Authorizations to join our team. Although the role can be remote within the US, there is a preference for someone to work in a hybrid environment from the San Jose, CA office. This role reports to the Director, Technology, Risk & Compliance within the Exposure Management and Security Operations department.
Zscaler is seeking an experienced Staff Technical Program Manager - Government Authorizations to own the end-to-end execution of authorizations and continuous monitoring activities across the FedRAMP and DoD programs. This role operates with an ownership mindset, accomplishing tasks with a dedicated focus against clear priorities, and driving cross-functional execution from onboarding through authorization and ongoing sustainment.
What you’ll do (Role Expectations)
- Own the authorization activities (SSPs, POA&Ms, SARs) across all impact levels
- Facilitate audit interviews, evidence collection and remediation activities
- Evaluate and adjust authorization strategy based on evolving certification programs (FedRAMP 20x), requirements and technology
- Support continuous monitoring activities (incident response/reporting, access reviews, vulnerability scan analysis, change reviews) and drive continuous improvements based on lessons learned in partnership with Compliance Engineering and Compliance Architecture
- Advise relevant stakeholders on the current and future risks to authorization activities
- Serve as the primary interface with government stakeholders and 3PAO to ensure clear communication for driving authorization activities
Who You Are (Success Profile)
- You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
- You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
- You are a problem-solver. You love running towards the challenges because you