Staff Solutions Engineer

Role Overview

Stack Overflow is seeking an experienced Senior Solution Engineer to support our Enterprise book of business for our product Stack Internal. You’ll serve as a subject matter expert and work directly with prospects and customers to present product capabilities, benefits, and value.

As a Senior Solutions Engineer, you’re the technical expert on the account team. Account Executives (AEs) and Strategic Account Managers (SAMs) own the customer relationship. Customer Experience Strategists (CXS) drive adoption and retention. Professional Services delivers implementations and technical expansions. Value Engineering quantifies business impact. Your job is to bring the technical depth that makes all of those motions work—from first discovery call through renewal.

You’ll be assigned a book of enterprise accounts and serve as their primary technical resource throughout the customer lifecycle. That means leading technical discovery during sales cycles, architecting solutions that map to real business problems, and staying engaged post-sale to support adoption and expansion alongside CXS and PS. The products you’ll work with—Stack Internal—are at the center of how enterprises are connecting

What you’ll do

• Lead the technical win for new and expansion opportunities such as running discovery, designing solutions, and delivering demos that connect customer problems to measurable outcomes.
• Run deep technical discovery that goes beyond requirements gathering. You’re uncovering the real pain (not just filling out a checklist) and sharing those insights with the AEs, SAMs, Value Engineering, and Professional Services so the whole team is working from the same picture.
• Design and present solutions across our product portfolio, including authentication architectures, enterprise integrations, and end-to-end persona based AI/knowledge workflows.
• Serve as the technical advisor to Account Executives (AEs) and Strategic Account Managers (SAMs) throughout deal cycles—RFPs, security reviews, procurement, executive presentations.
• Partner with Professional Services on scoping and handoffs, ensuring what was sold is what gets delivered.
• Coordinate with Forward Deployed Engineering on internal initiatives and customer implementation work, ensuring technical alignment between what the SE team designs in pre-sale and what FDE delivers in production.
• Collaborate with CXS post-sale to identify