Staff Solutions Engineer

About the role:

In this role, you’ll work with a team of designers, researchers, engineers, product managers, and policy experts across our program portfolios. You will spend time with key government agencies to build rapport with their technical team, understand their technical needs, and develop a shared understanding of how Code for America can help them achieve their goals. This will involve identifying and designing technical solutions to improve access to their programs.

Solutions Engineers at Code for America are an integral component of all of our program areas. There are currently three focused program areas at Code for America:

• Criminal Justice, which focuses on Record Clearance
• Tax Benefits, which focuses on trustworthy tax services and simplified tax filing
• And the Safety Net. Focus areas in this portfolio include integrated benefits, integrated benefits applications, and modernization & capacity building

This role will report to the Solutions Engineering Manager and is expected to travel no more than 10% of the time.

In this position you will:

• Partnerships and Collaboration
  • Build and maintain relationships and develop technical champions within government and partner organizations.
  • Assist in project planning and drafting statements of work and technical requirements
  • Work closely with cross-functional government partners to clarify problems and understand system constraints, and offer feasible and high-value technical solutions that consider the needs of all stakeholders.
  • Assist in documenting and communicating technical best practices and in the framing of government RFPs.
  • Collaborate with government partners and provide written resources to communicate complex technical concepts.
• Strategic Leadership
  • Provide technical perspectives and expertise in service of improved government services for government agencies, organizations