Staff Software Engineer, Spend Management

Our Mission

Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable.

Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down.

We’re 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on.

Your Impact on our Mission

Zocdoc's most important asset is our people. As a Staff Software Engineer on the Spend Management team, you will be the technical anchor for the platform that gives healthcare practices the confidence and control to spend on the Zocdoc Marketplace. You'll lead the architecture and development of flexible, self-service spend controls — moving providers off manual, support-mediated budget administration and onto a product they manage directly, with full visibility into their spend and ROI. This is a money-moving system, so correctness, reliability, and trust are at the heart of everything we build, directly impacting provider trust, marketplace spend, and a practice's ability to maximize their return on Zocdoc.

You'll enjoy this role if you are…

• Personally motivated by building systems where accuracy matters — where a bug isn't just a ticket, it's someone's money and their trust.
• Autonomous, urgent, and creative. You genuinely love owning a problem end-to-end, from architectural design to launch.
• Energized by turning a manual, internal process into a self-service product that customers control themselves.
• Passionate about mentorship and leveling up the engineers around you.
• A strong collaborator who can work with Product, Design, Analytics, and Sales to build a unified vision.
• The kind of person who thrives on a small, focused team with a clear, high-impact mission.
• Serious about your work, but not about yourself. Let's face it - the way things are going, you kind of need a sense of humor.

Your day to day is…

• Full ownership of the technical strategy for the self-service spend management platform.
• Architecting and writing code for key roadmap initiatives — flexible budget controls, the Budget Settings experience, and cross-channel (Marketplace + SPO) spend strategy.
• Building and fostering relationships with engineers on your team and partners in Product, Design, and Analytics to refine and execute the product vision.
• Safeguarding the accuracy and reliability of a system that moves money — spend tracking, budget enforcement, and the guardrails that keep them correct.
• Mentoring engineers through code reviews, design discussions, and 1:1 pairing.
• Working with cutting-edge GenAI tools and technology, with an eye toward future goals like spend recommendations and AI-assisted budget.