Staff Software Engineer, Search

Your Impact on our Mission

As a Staff Software Engineer on Zocdoc’s Search Services team, you will play a critical role in evolving one of the most important experiences we deliver to patients: helping them intuitively find and access the care that’s right for them. Our mission for 2026 and beyond is ambitious—we are transforming Zocdoc’s search function to an intelligent, intent-driven experience using embeddings, LLMs, and modern ranking models. This evolution requires rethinking our search architecture from the ground up, and delivering personalized, agentic flows that guide patients to care with unprecedented clarity and ease.

You will lead the design and development of the high-performance backend services, APIs, and data infrastructure that make this vision possible. From our tier-1 search service and vector search systems to cross-encoder ranking pipelines, your work will power the intelligence behind Zocdoc Search. You’ll set the technical bar for backend engineering excellence while shaping the strategy of Zocdoc Search—helping unlock a new generation of intelligent, scalable, and patient-centered search infrastructure.

You’ll enjoy this role if you are

• Passionate about building sophisticated backend systems — distributed services, data pipelines, and APIs that need to operate at scale with low latency and high reliability.
• Excited to architect the infrastructure powering intelligent search — from vector retrieval and cross-encoder reranking to real-time ingestion and indexing.
• Motivated by the challenge of integrating ML model serving, embeddings, and LLM-driven flows into production backend systems that serve millions of patients.
• A technical leader who thrives on architecting systems, mentoring engineers, and elevating code quality and team-wide execution
• An excellent communicator who collaborates effectively with product, data science, and infrastructure partners.
• Energized by solving ambiguous infrastructure and architectural challenges to deliver elegant, robust solutions.

Your day to day is…

• Architecting and building core backend services, APIs, and data infrastructure that power Zocdoc’s next-generation search platform.
• Redesigning how provider, availability, and content data is ingested and flows through indexing pipelines