Staff Quantitative User Researcher
About the role
About Mozilla
Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. With more than 225 million people around the world using our products each month, we're shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies.
The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren't beholden to any shareholders — only to our mission.
About This Role
The Firefox User Research team champions human-centered exploration of complex problems, using evidence, data, and insight to drive decision-making. As a Staff Quantitative User Researcher, you'll lead strategic and tactical quantitative studies, working with product managers, designers, engineers, data scientists, product marketers, and fellow researchers.
Responsibilities
- Own strategic, end-to-end quantitative research initiatives from scoping business needs and designing surveys to synthesizing data and communicating actionable recommendations to influence product decisions.
- Partner cross-functionally at a strategic level with product, design, engineering, data science, and marketing to develop a research roadmap, identify high-impact research opportunities, and align insights to business priorities.
- Champion user-centered decision-making by embedding quantitative research into product strategy, advocating for user needs, and influencing leaders across functions.
- Analyze and translate complex data sources such as surveys, behavioral data, and market intelligence to build cohesive, evidence-based perspectives on user experience and audience insights.
- Help elevate the quantitative research practice by mentoring peers, refining methods and tools, and scaling approaches that increase the visibility and impact of user insights across Firefox.
Requirements
- 7+ years of experience in a user, product, or market research setting or similar, with a strong focus on quantitative research.
- Extensive experience leading survey research across the product development lifecycle.