Staff Product Manager - Professional Experience

Accountabilities

• • Own the professional experience end to end, spanning discovery, shift placement, earnings visibility, reputation, and long-term engagement.
  • Define, establish, and continuously evolve Professional Lifetime Value as a key measure of product success, providing regular reporting and insights to leadership.
  • Develop and execute a retention strategy designed to keep healthcare professionals active on the platform over multiple years rather than focusing solely on initial activation.
  • Shape product experiences that help professionals build their reputation, improve visibility, and become more easily discovered by healthcare facilities.
  • Improve earnings transparency by helping professionals understand what they earn, why they earn it, and how they can improve their earning potential.
  • Use data and experimentation to identify opportunities across discovery, engagement, placement, and retention.
  • Partner with the product manager responsible for the facility experience to ensure product decisions support a healthy and balanced two-sided marketplace.
  • Collaborate effectively across organizational and team boundaries, influencing delivery partners and stakeholders without relying solely on direct authority.
  • Connect product decisions to marketplace performance, unit economics, and broader business objectives.

  Requirements

  • 7–9 years of professional experience in product management, with meaningful experience working on the supply side of a marketplace or platform.
  • Demonstrated experience solving for professional or user engagement and retention, rather than focusing primarily on availability or acquisition.
  • Strong understanding of marketplace dynamics and the ability to connect product strategy with unit economics and financial outcomes.
  • Excellent data instincts, including the ability to define instrumentation before development, analyze product performance, and distinguish retention challenges from discovery or engagement issues.
  • Proven ability to use quantitative and qualitative insights to inform product strategy and prioritize high-impact opportunities.
  • Strong cross-functional collaboration and stakeholder management skills, particularly when working across teams or with partners outside your direct reporting structure.
  • Ability to operate autonomously, make sound decisions in ambiguous environments, and clearly communicate priorities and trade-offs.
  • Comfortable working asynchronously and collaborating effectively with distributed teams across different time zones.
  • Strong product judgment, strategic thinking, and a customer-focused approach to solving complex marketplace problems.

  Benefits

  • Fully remote position within the United States with an environment designed to support asynchronous collaboration.
  • Inclusive and collaborative workplace where diverse perspectives and individual contributions are valued.
  • Access to comprehensive health, vision, and dental coverage, with benefits beginning on the first day.
  • Generous paid time off and company-paid holidays, including flexible floating holidays.
  • 100% 401(k) employer match up to 6%.
  • Paid parental leave to support growing families.
  • Wellness support, including access to mental health resources.
  • Access to hybrid-friendly office spaces designed to provide optional opportunities for in-person collaboration.
  • Opportunity to work on a healthcare marketplace addressing significant workforce challenges while directly influencing professional engagement and long-term marketplace health.