Staff Product Manager, Marketing Pro

Accountabilities

• • Own product outcomes across multiple marketing domains, including email, SMS, automated campaigns, attribution and reporting, onboarding, and activation, shifting priorities as business needs evolve.
  • Develop a strategic perspective on the future of marketing technology, competitive dynamics, and opportunities to use platform capabilities and operational data to create greater customer ROI.
  • Translate business objectives, customer feedback, and market signals into a focused and prioritized product roadmap.
  • Define and monitor success metrics such as adoption, activation speed, engagement, and attributed revenue to measure product effectiveness.
  • Lead beta programs and phased product rollouts, using customer feedback and performance data to determine what should scale, change, or be discontinued.
  • Engage directly with users to identify opportunities, validate concepts, understand pain points, and represent the product in customer conversations.
  • Partner with engineering and design to translate strategy into high-quality, scalable, and user-centered products.
  • Collaborate with sales, customer success, support, and marketing teams to establish clear product positioning and successful launch and adoption strategies.
  • Identify opportunities to apply AI within product development workflows and translate emerging AI capabilities into differentiated product experiences.
  • Take end-to-end ownership of product challenges, from strategic definition through execution, launch, measurement, and continuous optimization.

  Requirements

  • 6+ years of product management experience, with hands-on martech experience across multiple domains such as email, SMS, automated campaigns, attribution and reporting, onboarding, or activation.
  • Proven track record of building and launching products in fast-paced environments where priorities and requirements evolve frequently.
  • Demonstrated ability to partner closely with engineering and design throughout the product lifecycle.
  • Strong sense of ownership, with experience taking complex problems from strategy through measurable outcomes and optimization.
  • Track record of innovation and tangible business impact, supported by specific examples of products or initiatives that materially improved performance.
  • Strong quantitative instincts, including the ability to define meaningful metrics, analyze data independently, and make informed decisions when evidence is incomplete.
  • Practical fluency with AI tools for research, analysis, writing, prototyping, and other product workflows, along with strong judgment regarding opportunities to embed AI into products.
  • Excellent written and verbal communication skills, including confidence presenting to customers, executives, leadership teams, and public audiences.
  • Strong cross-functional collaboration and stakeholder management skills.
  • Experience in home services, field services, or SMB SaaS is advantageous but not required.
  • Comfortable operating with ambiguity, adapting quickly, and maintaining a strong focus on customer and business outcomes.

  Benefits

  • Competitive base salary:
    • Zone 1: $179,900–$269,900 USD for CA, CT, DC, MD, MA, NJ, NY, VA, and WA.
    • Zone 2: $168,200–$252,200 USD for all other US locations.
    • Annual bonus and equity opportunities as part of the total compensation package.
    • Flexible time off and support for autonomous work.
    • Comprehensive onboarding and ongoing learning and development opportunities.
    • Leadership training and career development programs.
    • Employee recognition programs, including peer-nominated awards.
    • Company-paid medical, dental, and vision coverage, including fully employer-paid options and 90% coverage for dependents.
    • FSA and HSA options.
    • 401(k) matching.
    • Telehealth benefits, including One Medical memberships.
    • Parental leave and family-support programs.
    • Up to $20,000 toward fertility services, including IUI and IVF.
    • Surrogacy and adoption reimbursement.
    • On-demand maternity support and breast milk shipping benefits.
    • Pet insurance, legal advisory services, financial planning tools, and additional wellness resources.
    • Remote work environment with flexibility designed to support long-term career growth.