Staff Outcome Designer

Accountabilities:

• • Architect and build an agentic design system platform, including reusable components, patterns, documentation, utilities, MCPs, plugins, and agent skills that Product Designers and Design Engineers can leverage.
  • Develop automated intake and evaluation systems that triage design requests and contributions while checking work against established standards and governance requirements.
  • Build release QA automation to identify quality, consistency, and design-system issues before they reach production.
  • Create production telemetry and feedback loops that measure how shipped design work performs and feed insights back into the design platform and development process.
  • Establish thoughtful governance by determining where human review and decision-making are essential and where automation can reliably take ownership.
  • Lead moonshot initiatives exploring the future of agentic customer experiences, researching emerging technologies and turning promising concepts into real products and experiences.
  • Work across design, product, and engineering disciplines, assembling the right teams and expertise for exploratory projects without relying on fixed organizational boundaries.
  • Build and maintain reliable systems within cloud and deployment environments, including Docker, Kubernetes/EKS on AWS, and GitHub-based CI/CD pipelines.
  • Partner with design leadership and contribute platform-informed perspectives to strategic initiatives, team reviews, and the broader design roadmap.
  • Establish measurable systems and processes that increase design velocity, reduce manual effort, improve quality, and generate actionable production insights.

  Requirements

  • Deep, hands-on experience building and scaling agentic design systems, including automated documentation, design/code source-of-truth synchronization, governance, visual auditing, automated reviews, plugins, MCPs, and agent skills.
  • Proven experience developing production or release infrastructure such as automated pipelines, intake and evaluation workflows, QA automation, telemetry, or comparable systems.
  • Strong familiarity with deployment technologies such as Docker, Kubernetes/EKS on AWS, and GitHub CI/CD, or equivalent production infrastructure.
  • Demonstrated judgment around the appropriate balance between automation and human oversight, with the ability to explain and defend those decisions through concrete examples.
  • A track record of leading ambiguous, cross-functional, exploratory, or moonshot initiatives and turning early-stage concepts into practical, shipped outcomes.
  • Ability to operate effectively as the first or only person in a function, creating systems, processes, standards, and a playbook from the ground up.
  • Strong systems thinking and the ability to connect design tooling, infrastructure, governance, production data, and user outcomes into a cohesive operating model.
  • Excellent communication and collaboration skills, with the ability to influence Product Designers, Design Engineers, engineering partners, and leadership.
  • Preferred: active participation in the design systems community through writing, speaking, open source contributions, or similar work.
  • Preferred: experience with knowledge graphs, vector stores, semantic infrastructure, or technologies supporting agent context and memory.
  • Preferred: familiarity with evaluation and validation frameworks for agentic outputs and emerging AI workflows.
  • Preferred: exposure to emerging agentic technologies, particularly within private-sector or defense environments, and an appetite for experimenting with unproven approaches.

  Benefits

  The original posting does not specify a detailed benefits package or compensation range. Candidates can expect:

  • A highly autonomous, high-agency role with significant ownership over a new and evolving area of design technology.
  • The opportunity to build foundational systems that can materially increase the speed, quality, and scalability of an entire design organization.
  • Exposure to cutting-edge agentic AI, automation, design systems, cloud infrastructure, and emerging customer experiences.
  • The opportunity to lead ambitious cross-functional and moonshot initiatives without rigid role boundaries.
  • A distributed working environment with collaboration across design, engineering, product, and operational teams.
  • The opportunity to define new standards, processes, and best practices rather than inherit an established playbook.