Staff Full Stack Software Engineer, Churn
About the role
Role Description
As a Staff Full Stack Software Engineer on the Churn and International Growth team, you will work across large scale projects with a focus on reliability, performance, and 0 -> 1 execution in new international markets. You will support our push toward AI enabled products by contributing to a modern stack for rapid prototyping and dependable deployment. You will set the technical vision, lead full stack development, and help define a unified architecture for cancellation and internationalization flows.
You will partner closely with product, data science, design, and engineering leaders across the business to deliver software that drives customer and business value. This role will oversee a high impact portfolio focused on reducing churn and accelerating global growth, including our Churn Prevention Engine and a range of early churn, down sell, and cancellation optimizations.