Staff Full Stack Engineer (ServiceNow)

Position Overview

We’re looking for a Staff Full Stack Engineer to lead the design and delivery of complex, enterprise integration platforms. This role is ideal for an experienced engineer who can own end-to-end architecture across data pipelines, enterprise system integrations, and cloud infrastructure while delivering polished full-stack applications on top.

In this role, you will work as a key technical contributor on a cross-functional team, defining standards and best practices, building scalable systems, and solving complex integration challenges. You’ll connect enterprise platforms like ServiceNow and SharePoint to modern AWS-backed data pipelines, define the full-stack architecture that surfaces that data to end users, and mentor more junior engineers. You’ll collaborate closely with senior engineers and leadership, and deliver high-quality work where reliability, performance, and scalability are critical.

Why This Role Matters

At Robots & Pencils, we design AI systems for a human world. Our name says it all. Robots and pencils means engineering paired with creativity, because every agent we ship has to work for real people in real workflows. That balance is baked into how we operate.

Every role here contributes directly to that mission. Here, you shape how AI systems integrate into enterprise operations, how teams move at real velocity, and how products create measurable impact for clients and the people they serve. You’ll be the engineer who makes sprawling enterprise data actually usable, connecting ServiceNow workflows, SharePoint content, and AWS data infrastructure into systems that deliver real business value. We ship production-ready AI in 30 to 45 days. That pace demands people who take ownership, lead with craft, and care deeply about what they put their name on.

What You’ll Do

Craft & Delivery

• Define front-end architecture and technical strategy, designing scalable platforms and leading complex UI systems development (e.g., React, Angular, Next.js, TypeScript)
• Define front-end standards and best practices, and contribute to shared design systems
• Lead back-end development and API architecture in Python and Node.js, integrating enterprise platforms and third-party systems
• Design and implement integrations with ServiceNow and SharePoint, including REST/SOAP APIs, webhooks, custom connectors, and event-driven workflows
• Build and maintain data pipelines on AWS that ingest, transform, and serve data from enterprise sources at scale
• Architect and operate AWS infrastructure supporting pipeline and application workloads (e.g., Lambda, S3, Glue, Step Functions, RDS, DynamoDB, EventBridge)
• Design efficient database schemas and optimize performance across relational and NoSQL systems
• Drive backend performance, scalability, and reliability, and own implementation of security best practices including authentication and authorization