Staff Forward Deploy Engineer
About the role
What Are We Looking For?
We’re looking for people who are relentlessly curious and committed to continuous learning. AI is reshaping every function across our business, and we enable every team member, regardless of role or level, to build fluency in AI tools and concepts. Those who thrive here actively seek out new solutions, experiment thoughtfully, and apply what they learn to drive better, faster, smarter outcomes.
As a Staff Forward Deploy Engineer at SentinelOne, you will sit at the intersection of our customers and our product. Your time splits between customer engineering teams and our own codebases– shipping the integrations, fixes, and platform improvements customer deployments require. Your work will touch many products and services across the company including our data pipeline and the Singularity Data Lake and EventDB (our highly scalable columnar database that ingests Petabytes of data per day).
You'll work closely with customers to understand their environments, translate ambiguous requirements into shipped solutions, and build integrations, customizations, and upstream product contributions that unlock real business value. We're seeking a seasoned colleague, able to own customer engagements end-to-end, inspire others as a Staff Forward Deploy Engineer, and lead technically across unfamiliar codebases and messy problem spaces. You will interact with engineers in and across the org, tech leads, architects, product management, sales, and customer executive stakeholders.
What Will You Do?
- Software Development (fullstack; primarily React/Java)
Dive deep into coding, turning customer requirements and product gaps into shipped solutions. Write robust tests, tackle bugs with finesse, and ensure top-notch security in your code. Expect to move between codebases regularly, including on escalated issues that span multiple products. - Customer Engagement and Requirements Gathering
Partner with customers and our field teams to understand customer environments, goals, and constraints. Turn loose, ambiguous (possibly contradictory!) asks into a clear technical strategy. Carry field learnings back into product and engineering planning while advocating for what customers need. Occasionally support pre-sales scoping where early engineering input shapes a good outcome. - Customer Integrations, Deployments, and Enablement
Own the design and delivery of integrations that connect SentinelOne products into customer environments. Often this is work you will do alongside the customer's engineers, shaping both the solution and