Staff Analyst, Advanced Analytics, Payments

The Community You Will Join:

We are looking for an expert leader to join our community as the Staff Payments Advanced Analytics. In this capacity, you will be a vital driver in executing the strategic vision for Airbnb's global Payments operations.

As a key data thought partner, you will streamline integrated, data-informed decision-making across the Payments Platform, Product, and Operations teams. Our organization is dedicated to achieving operational excellence and enhancing the Guest and Host experience through a rigorous culture of problem-solving fueled by data and research. You will embed quantitative measurement into our user journeys and product processes, establishing objective indicators for success. Collaborating with a cross-functional team of engineers and finance partners, you will oversee the technical details of fund processing, including collection, reconciliation, and settlement systems. Your expertise in building relationships and framing narratives will be essential as you influence stakeholders at every level to drive global process improvements and optimize our payments data landscape.

The Difference You Will Make:

• Act as a vital data thought partner to leadership, delivering actionable insights and recommendations that empower integrated, data-informed decision-making across the organization.
• Champion day-to-day analytics while architecting scalable reporting platforms to enhance the efficacy of our payments ecosystem.
• Pinpoint frictions in the user journey to optimize experiences for our global Guest, Host, and agent communities through rigorous problem-solving.
• Solve complex domain challenges using advanced quantitative measurement, machine learning models, AI, and experimentation to provide fresh perspectives on existing solutions.
• Develop sophisticated analytical frameworks and statistical models to establish causal inference and drive measurable business impact.
• Bridge the gap between technical complexity and strategic influence by translating experimental results into compelling narratives for executive stakeholders.
• Influence the eTeam-level roadmap by defining key metrics in unstructured spaces and providing data-backed strategy recommendations.

Furthermore, you will utilize Airbnb’s sophisticated data infrastructure and machine learning tools to expand our organizational measurement capacity. You will immerse yourself in the technical intricacies of our payment processing systems, partnering with a cross-functional team of engineers and product managers.

A Typical Day:

• Drive strategic Payments roadmaps and user journey optimizations through data-informed insights and cross-functional collaboration.
• Empower decision-making through the delivery of business reviews, executive scorecards, and strategic OKR planning.
• Architect scalable business insight and reporting frameworks designed to achieve organizational objectives.
• Design and execute rigorous experimentation frameworks, utilizing advanced statistical modeling and causal inference to quantify business impact and drive strategic process refinements.
• Construct data models to size product offerings and drive clear prioritization.
• Collaborate with platform teams to maintain a resilient payments infrastructure.
• Analyze payment processing trends and