Sr. Workfront Solutions Specialist

In this role, you will…

• Configure with Strategy: Go beyond basic setup to execute sophisticated system configurations that align with a client’s long-term operational goals. You don’t just build what is asked; you build what makes sense for the business.
• Master the Toolset: Serve as the primary technical specialist for Workfront, focusing on deep-tier settings, custom forms, and complex project templates while ensuring they support a scalable, high-level strategy.
• Contribute to Solution Design: Partner with the Lead Architect to vet technical blueprints. You will provide "boots-on-the-ground" insights to ensure that strategic designs are technically viable and sustainable.
• Integrate with Intent: Support seamless connections between platforms designing workflows that support meaningful business reporting and cross-functional visibility.
• Optimize & Troubleshoot: Act as the lead for technical problem-solving, resolving complex logic issues while proactively identifying "quick wins" to streamline existing client workflows.
• Develop Toward Architecture: Use this role as a springboard toward an Architect career path by actively participating in high-level solutioning and learning to translate business "pains" into technical "gains."

Be Accountable and Responsible

• Build the Engine: Execute the detailed technical setup that allows our clients to scale, ensuring every configuration is durable, logical, and future-proof.
• Strategic Documentation: Create and maintain technical "as-built" documentation that explains not just the configuration, but the business logic and strategy behind the setup.
• Maintain Technical Standards: Ensure all work meets the team’s "gold standard" for delivery, focusing on clean logic and repeatable patterns that reduce technical debt.
• Support Discovery: Assist in technical audits by facilitating discovery and/or gathering system data and identifying where current-state configurations may be hindering a client’s strategic growth.

Qualifications we’re Looking for

• Technical Expertise: 5+ years of experience in Martech or Marketing Operations, with at least 3 years of hands-on technical configuration in Workfront or similar enterprise-level SaaS.
• Education: Bachelor’s degree preferred, or equivalent professional experience.
• Strategic Problem-Solving: A proven ability to look at a technical request and understand its impact on the wider ecosystem. You can identify when a configuration might solve a short-term problem but create a long-term bottleneck.
• Configuration