Sr. Strategic Partner Account Manager (Reseller and Referral)

Essential Job Duties

As a Sr. Strategic Partner Account Manager, you’ll play a critical role in driving growth and partner success across BambooHR’s Partner ecosystem. You’ll manage a portfolio of high-impact partners, lead business development conversations, set strategic growth goals to execution, and partner with our Marketing team to co-manage sponsorships and strategic marketing initiatives that align with BambooHR’s go-to-market strategy. Your work will directly contribute to expanding integration adoption, increasing lead generation and accelerating co-selling opportunities, and deepening strategic relationships.

You will:

• Own and grow relationships with top Referral & Channel partners by driving joint GTM opportunities, quarterly reviews, and strategic alignment.
• Serve as the primary point of contact for assigned partners, managing day-to-day communications and acting as a liaison between Product, Marketing, and Sales teams.
• Monitor and report on key partner performance metrics, including lead conversion, revenue influence, and marketing engagement.
• Identify high-potential partners for strategic progression, platform alignment, or co-selling motions based on strategic partner criteria.
• Act as a bridge for communication between referral partners and the partner sales team, including regular strategy calls with the partner.
• Coordinate with partner sales personnel to drive partner strategy and maximize referrals and sales.
• Understand customer and business needs to enable partners to cross-sell and up-sell BambooHR’s products.

What You Need to Get the Job Done

• You have 3–5 years of experience in partner account management, marketing, channel sales, or strategic alliances in the SaaS or HR tech space.
• You’re a relationship-builder at heart and thrive when working with both external stakeholders and internal cross-functional teams.
• You have experience managing pipeline, forecasts, and reporting for partner-sourced or influenced revenue and integration adoption.
• You’re a self-starter who thrives in a fast-paced, dynamic environment and can pivot quickly based on partner or business needs.
• You’re comfortable navigating strategic conversations and influencing cross-departmental decisions.
• You’re detail-oriented and love bringing structure to ambiguity.

What Will Make Us REALLY Love You

• Familiarity with partner tiering models, joint business planning, or co-sell frameworks.
• Experience working with any CRM and PRM platforms (e.g., Salesforce, Crossbeam, Euler, AppDirect).
• Ability to build data-informed partner strategies and communicate ROI to leadership.
• Strong understanding of the HR tech or SaaS integration ecosystem.
• Comfort presenting in executive-level meetings and representing partner opportunities internally.

What You'll Love About Us

• A Company Culture that has been recognized by multiple organizations
• Comprehensive health, life, and disability insurance
• Generous leave policies that include 4 weeks of vacation